DayNotch

Support

Write to [email protected]. A person reads every message. We usually answer within two working days.

It helps if you tell us your phone model, and the app version shown under Settings, About.

Common questions

Do I need an account?

No. DayNotch works on your phone without one. Signing in with Apple or Google adds sync between your devices and a backup on our server.

My reminders do not arrive

Open Settings in the app and check that Reminders says "On". If it says "Off", tap it to open your phone's settings and allow notifications for DayNotch. On iPhone, also check that a Focus mode is not silencing DayNotch.

My devices show different data

Check that both devices are signed in to the same account under Settings, Account & sync. Then pull down on the Today screen to sync. Sync needs an internet connection; changes made offline are sent the next time the phone is online.

I got a new phone

Install DayNotch and sign in with the same Apple or Google account. Your synced data is downloaded. Data that was never synced exists only on the old phone.

Delete your account

To delete your DayNotch account and the data stored on our server, write to [email protected] from the email address on your account. We delete the account within 30 days and confirm by email.

What is deleted:

  • your account details: name, email address and the link to your Apple or Google sign-in;
  • everything you synced: habits, quits, check-ins, relapses, recordings, readings and notes;
  • your device records and push tokens.

Copies in our database backups are overwritten within 7 days. Server logs are kept for up to 90 days. Data stored on your phone is not touched: delete the app to remove it.